Refund policy

SIADDS ATELIER wants you to love your new purchase. If however you need to return an item we are here to help. 

For returns, please contact us within 14 days (30 days if outside Europe) of receiving your order. Write “RETURN” as the subject. We gladly accept returns and will offer a full refund. Items returned after 14 days may be returned for online and store credit only.
Returned items must be in original condition and not show any signs of wear or use. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To request a refund or exchange, please e-mail info@siaddsatelier.com. Include your first and last name & item name. Once return is received, all items will be carefully examined and full refund or store credit will be issued within 10-14 days. Please note that refund/store credit will be issued for value of merchandise returned only (shipping fees will not be credited).
Store credit is valid for 1 years once issued.

We reserve the right to reject any returns that do not comply with the conditions stated above. If you have any questions about returns, please contact us.
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 
Additional non-returnable items:

• Gift cards
• Sale items

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please contact us at info@siaddsatelier.com for questions about to products, press, and returns.

PRESS
Would you like to use SIADDS ATELIER for press, such as editorial, photoshoot etc?
Send us a mail at info@siaddsatelier.com, let us know what it’s for and write “PRESS” as the subject!
We would get back to you asap.